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Store Policies

Shipping & Delivery

Free shipping, anywhere in the world. Here's how your handcrafted mosaic travels safely from our workshop to your door.

Free
Worldwide shipping
4–5 Weeks
Custom-made handling
Tracked
Email tracking number
Last updated: May 2026 · Applies to all destinations worldwide.

Free Worldwide Shipping

We offer free shipping to any destination in the world, with no additional fees. It's automatically applied at checkout — no minimum purchase, no coupons and no promo codes required.

Delivery Address Requirements

To ensure smooth delivery, your address must include:

Your home or street address
A valid ZIP / postal code
A valid telephone number
We do not ship to P.O. Boxes. Your shipping and billing addresses must match — we only ship to the billing address.

Shipping & Delivery Times

Each mosaic masterpiece is custom-made, so the handling time is up to 4–5 weeks, with transit then taking around 10 days. On a tight deadline? Expedited delivery is available for an additional fee and can shorten processing by up to 2 weeks.

For expedited delivery details, email us at info@imosaicart.com.

Shipment Tracking

As soon as your mosaic ships, you'll receive an email with a tracking number so you can check its status and estimated delivery date online, anytime.

Duties & Taxes

iMosaicArt is not responsible for any duties or taxes charged on mosaics shipped to the United States or other countries. Buyers are responsible for paying any additional charges.

Lost Items

If you provide an incorrect or incomplete shipping address, or if the mosaic is lost or stolen, iMosaicArt will not be responsible for any additional costs incurred and will not be able to issue a refund. Please double-check your address at checkout.

Packaging & Carriers

Your mosaic is well-protected with thick paper and heavy-duty polyester film, so it arrives in the same condition it left the workshop. We ship via trusted global carriers:

DHL Express
UPS
FedEx
Our Signature Packaging

Every mosaic arrives in iMosaicArt's premium gift-ready packaging — a hand-finished presentation box for smaller pieces, and a protective fragile-marked tube for rolled mosaics. Each is sealed with our gold emblem and a personal thank-you.

iMosaicArt premium presentation box
iMosaicArt protective mosaic tube
Premium Packaging
Sustainable Materials
Handmade With Care
Perfect For Gifting
Questions About Your Order?

Contact Our Team

+1 (315) 217-5538 info@imosaicart.com
28 Liberty St, New York, NY 10005, United States