Shipping Policy

We offer free shipping to any destination in the world without any additional fees. Free shipping is automatically applied at checkout, no minimum purchase is required, and there are no coupons or promotion codes needed.

Your delivery address must include your home or street address, zip code, and a valid telephone number. We do not ship to P.O. Boxes. Your shipping and billing addresses must be the same, and we will only ship to the billing address.

Shipping & Delivery

Each mosaic masterpiece is custom-made, so it can take up to 5 weeks to deliver. However, if you need your mosaic art piece delivered on a tight deadline, expedited delivery is available for an additional fee. Expedited delivery can shorten the processing time by up to 3 weeks. For more details, email us at info@imosaicart.com

Shipment Tracking

As soon as your mosaic ships, you will receive an email with a tracking number so you can check its status and estimated delivery date online.

Duties & Taxes

iMosaicArt is not responsible for any duties or taxes charged on mosaics shipped to the United States or other countries. Buyers are responsible for paying any additional charges.

Lost Items

If you provide an incorrect or incomplete shipping address, or if the mosaic is lost or stolen, iMosaicArt will not be responsible for any additional costs incurred, and they will not be able to issue a refund.

Packaging
Your mosaic is well-protected with thick paper and heavy-duty polyester film to ensure it arrives in the same condition it left the workshop. We ship via DHL, UPS, or FedEx.